You may contact Hip
Resurfacing Surgery by making a phone
call or by filling the Contact Form to inform
us of your medical needs. You may also ask
us to assist you to plan your medical trip,
it is ideal for those who do not wish to sign
up for a prearranged package.
Following your request, we will send you an
exact quotation and information about the
treatment you are interested in.
Information
Exchange Prior to the Trip
Before making the decision
to travel, you may get in touch with a customer
service advisor by e-mail or by making a phone
call if you wish to ask any questions or if
you have any doubts about the information
received.
The customer service advisor
will send you by e-mail any additional information
you request, such as information about the
physicians, about the medical facilities where
the treatment will take place. This exchange
of information is completely free of charge.
Information Exchange
with the Physician
You may also ask for advice
on your particular case. The customer service
advisor will transmit your questions to the
physician and then he or she will let you
know the physician’s answers. If you
wish to receive more specific advice, you
may send pictures or previous medical studies
for the physician to analyze.
Treatment
Confirmation
Once you have decide to proceed you will
be assigned a tentative date for the trip.
The date will be assigned according to the
first date available and at your convenience.
Depending on the treatment the reservations
may be tentatively reserved until partial
payment is made.
Payment
In many instances advanced
payment is not required and can be made during
the consultation or prior to traveling, however
if you are purchasing a total package deal
then a payment 10% of the total fee is required
when you book.
Once the 10% payment is received, we will
confirm the date of the treatment, make the
flight and hotel reservations, and organise
airport and hotel transfers.
Cash
at the hospital in Euro on the day of
consultation
Cheque/ Bankers Draft
Bank
Draft or Building Society Cheque in Euro's
direct to the hospital
Agenda
Hip Resurfacing Surgery
will send a detailed confirmation to you explaining
your full itinerary, the time of your pre surgery
consultation, any pickups or transfers that
may take place and where you will be staying.
Final Payment
With your confirmation
we will explain when and where to make your
payment. We can send you the corresponding invoice
together with a written agreement by mail, if
needed.
During the Trip
A bilingual assistant from
Hip Resurfacing Surgery will wait for you
at the airport and will take you to the hospital
(Fully Inclusive Package only). Anyone accompanying
you may make use of the in hospital family
B&B accommodation unit. Feel free to consult
with a member of our team regarding your
needs. Finally you will receive a post operative
consultation, the stitches will be removed
(if applicable) and you will be granted a
medical authorization to return to your country.
Hip Resurfacing Surgery will
keep in touch with you even after you have
returned to your country, and will gladly
answer any questions you may have about your
recovery.
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